Terms & Conditions

Brill Computers logo

All goods/services remain the property of Brill Computers until paid for in FULL.

Overdue accounts will be charged interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Accounts will be considered overdue if unpaid 21 days from the date of invoice.

Equipment left at Brill Computers for repairs (or any other reason) and not collected within 30 days of owners being informed that it is ready for collection will accrue a storage charge and, if not collected after 90 days, may be sold to cover costs.

Components or software bought in on customer request are payable in full by the customer.

All reconditioned equipment has a 6 month warranty against hardware failure (laptop batteries are excluded)

All second user equipment has a maximum of 90 days warranty.(laptop batteries are excluded)

There is no warranty on software other than that provided by the Maker.

All new equipment has a 1 year hardware warranty (laptop batteries that have been incorrectly charged and discharged will not be covered).

Problems caused by software installation or misconfiguration are the customers' responsibility and are not covered by waranty.

Deposits for goods or services are not refundable.

Labour charges for callouts are based on total call time and will be charged from the time the engineer leaves the workshop until the time they return. There is no additional callout charge.

Customers are advised to make back ups of their files, A faulty hard drive will be replaced if it fails within the warranty period, but Brill Computers bears no responsiblity for software or data loss. It is good practice to make regular back ups and failure to do so is soley the responsibility of the customer.

Customers must retain all software supplied with hardware so in the event of a problem it can be reinstalled. If disks are lost and replacement software is required it will be charged at cost.

Failure to pay any invoice will INVALIDATE ALL WARRANTY COVERAGE and no warranty work will be done until full payment is received.

For on-line auction sales via eBay or any other auction site, payment must be received within 10 days of auction end for UK buyers, 14 days for buyers within the EU & 21 days for non EU buyers, failure to do so will result in negative feedback and the item relisted. 

All remote maintenance or development of software for SME Server will be charged at an hourly rate

Payments

Please make all Cheques or Postal Orders payable to Brill Computers.

If you wish to pay by direct bank transfer, our account details are as follows:

    Bank: Abbey National, 
    Account name: Brill Computers 
    Sort code: 09-06-66 
    Account No.: 40223804. 

Please quote the invoice number when making the transfer.

Payment can be made by debit or credit card. Credit cards are subject to a surcharge of 3% of the transaction to cover bank charges.

Payments can also be made by Paypal to info@brillcomputers.co.uk  (please quote your full name, address and the invoice number). £0.50 must be added to the invoice total to cover Paypal fees.